The Keys To Success
Our VISION is to be the leading integrated logistics company with strategic hubs located in South Africa and beyond our boarders.
WE VALUE OUR CUSTOMERS
We historically build meaningful relationships with our customers. We strive to understand what they’re going through, what they need, what their price points are, and what’s important to them and their customers. We connect with our customers. We care.
WE VALUE OUR EMPLOYEES
They are the heart and soul of HIT Group and they are the ones that make all the difference. Our secret sauce: Happy employees = Happy customers. A career at HIT Group is a lifetime engagement. This is why we rolled up a group of privately owned local companies with legacy employees servicing their customers and communities. They care.
WE VALUE FLAWLESS EXECUTION
We need to be excellent at what we do. A talent pool experienced, well-trained logisticians provides the key driver to sustainable, consistent and quality execution. Measured metrics drive internal process, continuous improvement and tie to our internal incentive plans.
At HIT Group, the customer is our top priority. Our goal is to provide you the best global, yet local service around. We want you to be happy. We want you to succeed. When our client’s business prospers, so does ours! All our business professionals can agree, the business of logistics is all about service. Therefore, we love serving our customers and we are always… simply at your service.
We aim to maintain a detailed understanding of what clients are looking for when they chose HIT GROUP. Throughout the whole processes when using our services, our team will go the extra mile with a can-do attitude.
We pay attention to the details so that you do not have to. We are the ones with the experience and will be looking three steps ahead to manage all aspects of your experience with HIT GROUP.
We treat people how they would want to be treated People are what makes HIT GROUP what it is. Being a service led industry people are at the heart of everything we do. It is within our culture to treat all colleagues, clients and partners with the care that you would want to be treated with yourself.
We have a wealth of experience at HIT GROUP, enabling us to handle with care, the most complex and complicated moves. Our accreditations back up the exceptional services that we offer. A great starting point when looking for a removal company.
Each client is managed by their own logistics coordinator. We aim to keep things on track wherever possible, communication is key when managing movements of loads. We will keep you up to date with all details about the movement of the load, however major or minor. Especially for time sensitive loads.
We will go the extra mile to accommodate special requirements for the movement of your load. You may have a time sensitive load, complicated access issues requiring specialist moving equipment or you may be a client that requires a level of confidentiality for the movement of the loads. Whatever the request, our experienced team will be able to help.
We have a wealth of repeat clients and reviews which are testament to the quality service provided. We listen to our clients and what matters to them to maintain our premium service level.